Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@futurepoem.com. Please note that returns will need to be sent to the following address: TSI Post (attention Futurepoem) 9 Joanna Court, East Brunswick, NJ 08816
The buyer is responsible for return shipping costs unless the item arrived damaged or the incorrect book was sent.
We offer a free replacement or full refund if a book arrives damaged during transit, but require a photo of the time as proof.
You can always contact us for any return question at info@futurepoem.com.